Ray Chambers

Ray Chambers

Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.

Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
Management by Wandering Around

Ray Chambers, a well-known voice in the in-plant printing industry, explains why organizations in which top management makes unstructured, random visits to the shop floor and listens to what staff has to say, tend to be more efficient and enjoy greater morale. Though Chambers is from the in-plant segment of the printing industry, his advice can certainly be adapted for package printers and converters.