Wide-Format Offset Printer Sets the Bar for Service

Passion for customer service

Capabilities aside, and noting Annan & Bird's relentless focus on quality and speed-to-market, the company also measures its success in what it terms "tangible benefits" that will help drive its customers' businesses forward.

"We see ourselves as an extension of our customers," said Bird. "In addition to manufacturing the printed materials, we work with our suppliers to develop coatings and inks to make sure our printed materials perform well in customer applications." This is the case especially with respect to the rub resistance of aqueous coatings in post-processing operations like lamination, guillotine, and diecutting, folding, gluing, and shipping and handling. In an effort to guarantee problem-free converting, the company uses only materials engineered specifically for the converting process, especially litho-lam applications.