We Have Your Back

Jim Hamilton, president of Lake Forest, Ill.-based Colbert Packaging, recalls his company’s positive experience as a back-up production resource soon after it joined the ICG in 2005. That year, Hamilton relates, Colbert was the disaster recovery partner for Colonial Carton Company (now 3C Packaging) after a fire destroyed Colonial’s North Carolina converting facility. “During the four months it took to rebuild the plant, Colbert produced over one million dollars in cartons for one of 3C’s key accounts, giving them the chance to restore their operations while retaining the account,” says Hamilton. The two firms assured carton production consistency through team collaboration, transfer of customer documents, and sharing of quality procedures, he adds.