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Todd Eckler, VP at solutions provider North Plains Systems, describes DAM as "an important hook in staying engaged with customers." But at what angle should it be approached?
Is DAM a fit for your operation?
First, it should be determined if image volume is high enough to merit setting up a DAM system in the first place. Next, a shop must zero in on the best technology solution. Among the considerations: A workgroup (which typically links one department) or enterprise (which typically links multiple departments or divisions) system? A system that interfaces with an internal database, or is powered exclusively by a Web server? An off-the-shelf or a custom-designed system?
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