And the TLMI Converter of the Year is...

With this being the case, Pillsbury would be one to say that Dunphy has done all the right things for his company. "Besides being a great guy and an excellent golfer, he is a very savvy businessman," he says. "He knew early-on that he had to focus to succeed, and this included weeding out unprofitable customers that didn't fit his vision of the future. He kept and concentrated on just a few very key customers and serviced them so well that they would never leave."