Putting the “Custom” in Customer
Southern Graphic Systems is using its independent status to drive an obsessive focus on service.
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pP: What has been the result of your divestiture by Alcoa?
Horton: Alcoa had been focusing more and more on its core aluminum and alumina. We were an odd duck within that business. Overall, we performed well for Alcoa and I think they got a good return when they sold us. Like Reynolds Metal Co., Alcoa supported our acquisition growth. Since the acquisition by CVC, however, we’ve [been able to step up] the pace of our growth through greenfield start ups or acquisitions in Europe and Asia.
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- Companies:
- Artwork Systems
- Southern Graphic Systems
Jean-Marie Hershey
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