Putting the “Custom” in Customer
Southern Graphic Systems is using its independent status to drive an obsessive focus on service.
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“Design2Print” is an ambitious tagline for a company with a singular focus on customer service. Established in 1948, Southern Gravure Systems (SGS) had been a part of Reynolds Metal Co. since 1958, later becoming its wholly owned subsidiary with Alcoa’s purchase of Reynolds in 2000. The company has pursued an aggressive strategy of growth through acquisition, having rolled up 21 acquisitions, most of them independent trade shops, since 1999.
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- Companies:
- Artwork Systems
- Southern Graphic Systems
Jean-Marie Hershey
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