Short-Run Niche
"We do what we can do best profitably; and we won't promise what we can't deliver," Tenney said, articulating an operating philosophy notable for the companywide discipline it implies.
"Everyone here understands our emphasis on lean manufacturing, continuous improvement, and 'zero-defect' manufacturing," he said. "Our pressmen are responsible for consistent ink-on-paper performance. Our carton folders and gluers are equipped with cameras and other inspection devices. We sheet our own stock to cut material waste. We schedule preventive maintenance ahead of time. We acquire cutting-edge equipment because we make more money with efficient, productive tools. We accept jobs that fit our model and will be profitable for us and for our customers. It's no accident that our margins are consistently better-than-average, and our prices are lower." n
