Integration is the Name of the Game

Nickel is one who also espouses the need to spell out the project objectives and use them to guide the implementation. “The main factor for a successful implementation of our application is having a laser-like focus on the objective and sticking to it,” he says.

What can become the most severe impediment to success is scope creep. “If a business does not have laser-like focus on the implementation objective, they tend to get wrapped up into thinking about how the systems could be modified rather than taking advantage of the current functionality,” continues Usry. “Good implementation partners will document out-of-scope requests and try to address them in ways that will not affect agreed-upon project objectives.”