Near Miss
Responsive service from its supplier kept downtime to a minimum for M&M Printed Bag.
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packagePRINTING<%2Fem>%20feature%20on%20offset%20printing.%20The%20subject%20of%20the%20article,%20Colonial%20Carton%20Company%20(now%203C%20Packaging,%20www.3cpackaging.com),%20had%20taken%20steps%20to%20ensure%20its%20customers%20would%20not%20see%20a%20disruption%20in%20service%20in%20the%20event%20of%20a%20catastrophe.%20The%20printer%20did%20have%20to%20put%20its%20plan%20into%20place%20when%20it%20almost%20lost%20its%20building%20and%20equipment%20to%20fire.%0D%0A%0D%0Ahttps%3A%2F%2Fwww.packagingimpressions.com%2Farticle%2Fresponsive-service-your-supplier-can-avert-catastrophe-411792%2F" target="_blank" class="email" data-post-id="21332" type="icon_link">
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M&M is a niche player, according to Taylor, not fighting the "big boys" if it can avoid it. "We find those areas where customers require quality and quick turnaround." And when Taylor says quick turnaround, he means it. "I mean that's where they call on a Monday and say they're going to be out of product by Friday, and we produce it and ship it to them so they've got product on their floor by Friday." It's been that way all along at M&M. "That's the way I built the business and that's why we've got customers who have been with us for over 20 years," he adds.
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