Printing Partnership

But all the advantages combined still only tell half the story. The responsive service and problem-solving assistance Roll Labels gets from its UV ink supplier, INX, are as much a factor as the custom-engineered inks themselves.

Scott Jacobs, Roll Labels' lead press operator, attributes INX's customer responsiveness to much of his ability to provide satisfying solutions to his customers. He says Universal and Roll Labels made the switch to INX when two former ink suppliers fell short in their ability to offer after-the-sale service, including much-needed technical assistance.