PMMI Announces Best Practices for Industrial Training

2. Focus
Each training program must be tailored to its specific audience and it is crucial that trainers and end-users discuss expectations, targeted goals and approaches to conflict resolution. External trainers should also assist in developing the customer’s capabilities by coaching internal trainers.
Train-the-trainer programs allow for knowledge transfer methods which enable the customer’s personnel to continue independent training as needed. A solid internal knowledge base is critical to maintaining plant efficiency and machine reliability, especially considering the high turnover rates in the manufacturing industry.