On Technology

What jumps out at me very clearly is how far the technologies in these two areas have come since I first experienced their application in the mid-to-late 1980s. First let me talk about information systems.

In one of my roles in the plant, I was responsible for packaging materials, including not just technical aspects (specs, processing, etc.), but also understanding and reducing packaging costs. This was critical since packaging acquisition costs were in the neighborhood of 60 percent of brand cost.