Old Habits Die Hard

"When we looked into WAM!NET services, we didn't know that their private network was available through the Internet," notes Vicki Stone, director of technical services for Green. "That solved a major problem for us. Anyone can send us a file using a browser."

Each customer has its own account number and can deliver files by simply dropping them into a Hot Folder. At Green, the customer service representative and the prepress technician assigned to that account are alerted when files have been received, along with the size of each file. On the other end, the customer is notified that the files have been successfully delivered.