Movin' On In

With the Facilities Management approach to customer service, prepress providers and printers can forge mutually beneficial cohabitation arrangements.

By Terri McConnell, Prepress Editor

What's the best way to serve your customer? Up close and personal. That's the concept behind Facilities Management. It's a business model that extends service to the point of dedicating your own resources to meet your customer's needs—often by relocating them to your customer's site.