Never Say No

McBattas's fast-turnaround capability is a clear differentiator. Arnold relates how a concrete company called the day before Thanksgiving, seeking a box that looked like a concrete block which would be filled with candy as a gift to customers. McBattas was closed over the long weekend, yet still had a sample in the customer's hands the following Tuesday. Production began the following day. "We excel at last-minute jobs," grins Arnold.