Wanted: A MISsionary Zeal

Olin—Unfortunately for the printer, the software segment is both fragmented and fragile. Many solutions have been developed with inadequate staffing and poor quality assurance. And, a solution that may look good on the surface, many times does not have the foundation or the infrastructure to support a long-term implementation. And, because an MIS—unlike any other tool—touches virtually every person in a business, the impact of this reality can be catastrophic for a printing business. The key for the printer is to select an MIS provider with a solid foundation, a strong track record, and a strong on-going investment in technology and people.