Wanted: A MISsionary Zeal
When competing for investment dollars against more tangible assets, MIS solution providers sometimes find it hard to get the ‘thumbs up.’
Olin—Unfortunately for the printer, the software segment is both fragmented and fragile. Many solutions have been developed with inadequate staffing and poor quality assurance. And, a solution that may look good on the surface, many times does not have the foundation or the infrastructure to support a long-term implementation. And, because an MIS—unlike any other tool—touches virtually every person in a business, the impact of this reality can be catastrophic for a printing business. The key for the printer is to select an MIS provider with a solid foundation, a strong track record, and a strong on-going investment in technology and people.
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