Maintenance Relief

In most cases, diagnosing a problem in a gearless press is as easy as hooking it up to a computer, Deamer said. Many gearless press manufacturers offer round-the-clock customer service over the Internet. Once the press has been connected to a PC, all a technician has to do is follow simple instructions. "All high-quality, direct-drive presses have simple-to-use and extensive self-diagnostic capabilities which, using built-in modems, allow easy and fast troubleshooting by direct connection to the press manufacturer's engineers who can—from thousands of miles away—see exactly what is happening in the machine, right down to the individual signals in each PLC and each component; hence, [they can] precisely guide the customer's technician in fault resolution," he said.