Walking the Walk

According to Myers, aligning the objectives of the MIS with the goals of the organization is a critical piece of the puzzle. “The most important thing is to ensure that the MIS is properly aligned strategically, organizationally, and operationally with the business,” he stresses. “This ensures that we share common goals with the business—including Lean—and we work closely with the business to deliver integrated technology solutions that enable streamlined business processes, facilitate efficient cross-functional hand-offs for continuous flow, and provide information including the Key Performance Indicators (KPIs) that measure success, as well as help us to identify improvement opportunities.”