Flexo Printer Through and Through

Being the best

Its customer-first philosophy led to the 2010 launch of its ETDBW (Easy To Do Business With) program. The goal is simply to be a “Best in Class” service provider.

“Our mission is to be the easiest company to do business with in the packaging industry,” says Joe Campbell, vice president and general manager. “Too many companies add unnecessary complexities to their business by focusing on internal priorities and processes while ignoring what is really important to the customer. At Labelad, the priority is to provide the best customer experience and to differentiate ourselves through service. We design the supply programs to assist our customers to achieve their goals. It’s simple...to help your customer grow has to be the driving priority. It’s about making your customer say ‘Wow! No other packaging company does what you do!’”