Flextec Escapes Fire's Wrath
Colorado Springs-based Flextec survived the Waldo Canyon Fire, but not without several anxious days of watching and waiting.
On the business side, Rahija says he got a wake-up call to re-look at his disaster recovery plan, which hadn't been updated in at least eight years. "The primary focus has to be on customer support. Everyone in the supply chain will jump through hoops to get you back up; you can always replace equipment and supplies. The key is having arrangements to meet your customers' needs in the shorter term. Customers don't need a secondary supplier if you have a reliable back-up plan."
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