Packaging Powered Through Information

Cunningham contends that the EFI Radius ERP/MIS solution is most valuable because it is completely integrated. Information is immediately accessible throughout the entire company. "Customer service personnel can now answer questions from customers while they have them on the phone," she says. "This gives the customer the best possible service and saves us time, too. Deluxe Packages is also always looking at new technologies that can help improve our productivity, quality, and service."