Heidelberg’s Service Team Goes “Above and Beyond” for New Berlin, Wis. Printer

Heidelberg’s systemservice 36plus consists of:
• Full coverage of all needed repairs, including travel costs;
• All repair service parts in connection with service repair work with Heidelberg service technicians;
• All software updates for the duration of the program;
• 24/7 online support through the online help tool eSelfhelp;
• Technical support through Heidelberg?s expert team;
• Direct Priority Access for quick answers when customers need them;
• Remote Diagnostics for fast problem resolution;
• 5,500 hours per year additional availability through the Global Expert Network 24/7.