U.S. Printers Opt for Heidelberg Service Contracts
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Like Systemservice 36plus, Heidelberg’s full-service program exceeds the industry standard with a schedule of benefits that includes:
• Full coverage of all needed repairs, including travel costs;
• All repair service parts in connection with work performed by Heidelberg service technicians;
• All software updates for the duration of the program;
• eCall intelligent notification system providing a quick and qualified callback;
• Expert technical support;
• Direct Priority Access for quick answers when you need them;
• Web-based Remote Service for fast problem resolution;
• 5,500 hours per year additional availability through the Global Expert Network 24/7.
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