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If the press crew is in need of advice or facing a challenge, they can call upon Koenig & Bauer’s 24-hour support services and converse with its expert team in real-time using the unique Koenig & Bauer augmented reality AR-DataGlass. GAP’s printing supervisor and his team can easily troubleshoot using these unique interactive glasses. A Koenig & Bauer technician can remotely view the challenges or issues on the machine from anywhere in the world and exchange direct communication, technical information, or documentation in real-time. This valuable audio-visual tool improves machine productivity, quality, and performance by avoiding long production interruptions or misunderstandings.
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