Good E-views

Wilson Manufacturing's e-business began over four years ago with a typical billboard site. Soon after, an interactive "log-on" feature was added that allowed customers to place die orders and confirm die shipments. More recent additions include a 24-hour order quoting function, which stores quotes by quote number for retrieval later, and e-mailed shipment updates, which Sales Manager Wade Fouts says provide a huge makeready benefit. Operators who arrive at work at 6:30 am and see, via e-mail, that their dies have been shipped and will arrive that day, can begin preparing the press for a run right away, he relates.