Vision Quest

Measuring success in a business isn’t always done by solely tallying dollars and cents. Customer and employee loyalty is one measuring stick, and having the ability to adapt to trends within a particular industry is still another, while setting high expectations and meeting them is another way. Flexstar Packaging, Inc. (Richmond, British Columbia) has a clear vision, a heavy focus on people, and the ability to change quickly—all of which are hallmarks of its success. Another notable quality is its ability to solve problems. “We believe it is very important to dig in and solve issues versus playing the blame game,” says Marc Bray, president and CEO. “There are very few new problems in this industry. The same problems just resurface.”