Right Recipe
On the converter side, he adds, “We take it much further, getting into the pressroom with process optimization, helping them take time and material out of their existing workflows. We work hard to push their quality to the highest possible level with the tools they have.”
According to Abray, what distinguishes Autumn Graphics from its competitors is its ability to respond quickly when customers call. “We don’t have a lot of layers in the organization,” he said. “Customers are speaking directly to the people who are getting the work done. We’re the right size. We have all the tools our larger competitors have and more, yet it’s easier for us to be responsive and change direction quickly, if need be. It’s easier to hear what customers are saying when you don’t have so many levels of communication to work through.”