Executive Forum?Servo-Driven Presses

Rosenbaum—We begin that support process long before the press is delivered. We first assess the impact an Aquaflex Servo FPC will have on the entire operation. Then we work with the printer to help optimize press floor operations to maximize the benefits of the new servo press component. Then comes the human factor—we provide hands-on training for the operators and we continue that training until the operator is fully comfortable with the new technology and can demonstrate proficiency. After that we offer direct phone support, 24/7. … In some cases we have to do as much un-training as operational training. Experienced operators tend to tinker with settings and they need to learn to trust the press.