Executive Forum?Servo-Driven Presses

Schellekens—The investment in R&D is enormous—many years of engineering, testing and, more over, industrializing. This requires a great deal of input from users in the field.

Guy—Certainly in the area of R&D and committing necessary engineering assets required us to work closely with drive suppliers and computer control system integrators to achieve a total seamless integration to the press. We also invested in service support areas such as technician training, since we have moved past only mechanical levels to involve more electronics. … Additional investment into remote diagnostics with modem dial-ups provides preventive maintenance and troubleshooting services for the customer.