Customer Service and Responsiveness

Hood Packaging Corp.'s motto is "Consider it done!" and the Decatur plant operates with this as a driving force. "Our philosophy centers on continuous improvement for providing our customers with a quality product which fully satisfies their needs and expectations in every regard," says Alvarez.

With 90 employees, the operation is still small enough to have a "personal touch" with its customers, reports Alvarez. "We have empowered work or core teams that make sure we consistently produce quality products that are delivered on time."