Customer Service and Responsiveness

So far, HPC has successfully managed its business for growth. Kevin McCarthy, vice president and general manager of the Plastics Division, reports growth of 20 percent in 2003 and 16 percent in 2004. He also says the company is forecasting substantial growth in 2005.

Part of the reason for this enthusiasm is the capability for 10-color printing. McCarthy says that this has opened up new, higher value market opportunities.