Running Lean, Mean and Green

Being a relatively smaller operation than the larger label houses enables DWS to be flexible and provide exceptional customer service, the Staibs maintain. Customers are rewarded with unparalleled lead-time from order to delivery, they say.

“More importantly, our size also allows us to build relationships on a more personal level with our clients,” Andy points out. “We build our business based on long-term partnerships with our clients, not just processing their orders. Our customers are treated with the utmost respect and dignity and they return that gesture with continued loyalty. Many of our customers have been with us for decades. They get the service and quality that they deserve, which is why they continue to align themselves with DWS.”