An Interview with Hakan Pfeiffer, Bobst’s Folder-Gluer Product Line Manager

What do you mean by training in the context of your product line?
Although set-up is easy on our machines, the machine operator continues to play a significant role in the correct operation of a folder-gluer line. They require a special touch which is not easily acquired, so training is a key element in the development of our services. There is huge variety among the boxes produced in today’s market, so proper training is essential. Bobst places considerable effort into the development of “process” knowledge among our teams and we can pass this onto our customers. We place special emphasis on training our own Bobst engineering apprentices in our training and demonstration center. We also regularly re-examine our customer training courses related to “process” and we are currently promoting our courses in new markets based on market information from our local personnel. Our goal has always been to help our customers obtain the maximum production out of their line so we can give them the best possible return on their investment.