Lean and Customer Focused

The benefits are ones that have underscored Admiral's approach to business: on-time delivery, a dedication to quality, employee morale, and success as a flexible packaging company. These have combined with lean practices to foster extensive cross-training.

"This allows us to flex our crews to where customer demand is," explains Frank. "For example, if we need a lot of lamination done we can put more people on laminating. It allows us to be nimble, putting the best people in key slots when we need them. And no one complains about it. They recognize that a company can't be successful these days if each person does only one job."