Lean and Customer Focused

This approach is part of Admiral's business mantra—give customers what they want, when they want it, at a fair price. "We have made a strategic point of becoming very efficient at processing orders and clearly communicating with our customers," says Frank.

Learning to be lean

Adopting lean manufacturing processes throughout the company was key to making this part of Admiral's culture. It was a sea of change that transformed the company and remains a driving force today.