Lean and Customer Focused
Transforming a company with bottom-up changes
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Noel Ward
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Sometimes that support can involve a significant change in the package, such as a customer shifting from a bag in a box to a pouch. "This lets them move to a flexible pouch with high quality graphics. That adds shelf appeal, but it also allows them to pack and ship more efficiently, saving money on transportation and packaging materials," relates Frank.
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- Companies:
- Epson America
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Noel Ward
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