1998 TLMI Converters of the Year

The turning point came when James brought in an industrial psychologist. "He taught J.P. and Randy how to work together as professionals rather than brothers," he relates. "They slowly learned to negotiate rather than fight. And more importantly, he helped me let go of the reins and trust my sons' judgement. The only way I could do that was to put some distance between myself and the business. That distance turned out to be 900 miles."